Privacy Policy

Your privacy is important to us

Last Updated: December 2024

Our Privacy Commitment: W-Order Form is designed with privacy as a core principle. We do not collect, store, or transmit any personal information or order data you enter into our WhatsApp Order Form tool. All processing happens locally in your browser.

This Privacy Policy describes how W-Order Form ("we," "us," or "our") handles information when you use our website and WhatsApp Order Form tool. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Do NOT Collect

When you use our WhatsApp Order Form tool, we want to be crystal clear about what information we do NOT collect, store, or have access to:

  • Order Details: Product names, quantities, prices, or any order information you enter
  • Customer Information: Customer names, phone numbers, or delivery addresses
  • Business Information: Your WhatsApp business number or business details
  • Generated Messages: The order messages you create using our tool
  • WhatsApp Data: Any information from your WhatsApp account or conversations

All order form processing happens entirely in your browser. When you fill out the form and generate an order message, all data processing occurs locally on your device. We never send this information to our servers.

2. Information We May Collect

While we don't collect any personal or order information from our tool, we may collect limited, non-personal information for website analytics and improvement purposes:

2.1 Automatic Information

  • Browser Information: Browser type and version
  • Device Information: Device type (mobile, tablet, desktop)
  • Usage Statistics: Pages visited, time spent on site, referring website
  • Technical Data: IP address (anonymized), general location (country level only)

This information is collected through standard web analytics and is used solely to improve our website's functionality and user experience.

2.2 Contact Form Information

If you choose to contact us through our contact form, we collect:

  • Name
  • Email address
  • Message content

This information is used only to respond to your inquiry and is not shared with third parties.

3. How We Use Information

The limited information we collect (website analytics only) is used for:

  • Website Improvement: Understanding how users interact with our site to improve functionality
  • Technical Optimization: Ensuring our website works properly across different devices and browsers
  • Usage Analytics: Tracking which features are most popular to guide development
  • Communication: Responding to inquiries sent through our contact form

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies for:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site (anonymized data)

We do not use advertising cookies or sell your data to third parties. You can control cookie preferences through your browser settings.

5. Third-Party Services

We may use the following third-party services:

5.1 Analytics

We may use web analytics services (such as Google Analytics) to understand website usage. These services collect anonymized data about your visit. We ensure that any analytics service we use:

  • Anonymizes IP addresses
  • Does not collect personal information
  • Complies with privacy regulations

5.2 Content Delivery Networks (CDN)

We use CDNs to deliver fonts, icons, and other resources quickly. These services may collect basic technical information like IP addresses for service delivery.

5.3 WhatsApp

When you click "Open in WhatsApp," you are redirected to WhatsApp's platform. This interaction is governed by WhatsApp's privacy policy, not ours. We do not have access to your WhatsApp account or messages.

6. Data Security

We take data security seriously:

  • Client-Side Processing: All order form data is processed in your browser, not on our servers
  • No Data Storage: We don't store personal or order information
  • Secure Connection: Our website uses HTTPS encryption
  • Regular Updates: We keep our website and dependencies up to date with security patches

7. Your Privacy Rights

You have the right to:

  • Information Access: Know what information we collect (which is minimal)
  • Opt-Out: Disable cookies through your browser settings
  • Contact Us: Ask questions about our privacy practices
  • Data Deletion: Request deletion of any contact form submissions

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us immediately.

9. International Users

Our website can be accessed globally. If you access our site from outside your country, please be aware that information may be transferred to, stored, and processed in different countries. However, since we don't collect or store order information, this primarily applies to general website analytics.

10. Data Retention

Since we don't store order or customer information, there is no data to retain from the WhatsApp Order Form tool. For contact form inquiries, we retain your message only as long as necessary to respond to your inquiry, typically no longer than 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website for significant changes

We encourage you to review this Privacy Policy periodically.

12. Your Consent

By using our website and WhatsApp Order Form tool, you consent to this Privacy Policy and agree to its terms.

13. Do Not Track Signals

Some browsers have "Do Not Track" features. Currently, there is no standard for how websites should respond to these signals. We respect your privacy choices and keep data collection to a minimum regardless of browser settings.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). However, since we don't collect or sell personal information through our tool, most CCPA provisions don't apply to our service.

15. GDPR Compliance (European Users)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

  • Data Minimization: We collect only what's necessary
  • Purpose Limitation: Data is used only for stated purposes
  • Transparency: We're clear about our practices
  • User Rights: You can exercise your GDPR rights by contacting us

16. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our contact page.

Summary: W-Order Form is a privacy-focused tool. We don't collect, store, or have access to any order information, customer data, or personal details you enter into our WhatsApp Order Form. All processing happens in your browser. We only collect basic website analytics to improve our service, and we never sell your data to third parties.

Questions or Concerns? We're committed to transparency and protecting your privacy. If you have any questions about this Privacy Policy or how we handle data, please don't hesitate to reach out to us.